FAQ
Shipping Information
At Lavangg, we offer a diverse range of hand-embroidered products including clutches, file folders, mobile cases, jewellery boxes, trays, wall tapestries, diaries, and tea coaster sets. Each item is meticulously embroidered with traditional Chikankaari, Zardosi, and Mukaish designs, combining luxury with cultural richness.
Our products are hand-embroidered by skilled artisans who use traditional techniques passed down through generations. Each piece is made from high-quality materials such as silk, velvet, and wood, and features intricate hand-embroidered designs. We prioritize meticulous craftsmanship to ensure every item is a unique work of art.
Yes, we do offer customization options for certain products. If you have a specific design, color, or personalization request, please contact our customer service team, and we will do our best to accommodate your needs. Custom orders may have longer lead times, as each piece is crafted to your specifications.
To maintain the beauty and longevity of your Lavangg products, handle them with care. Avoid direct exposure to sunlight and moisture, and clean with a soft, dry cloth. For items with intricate embroidery, it's best to avoid harsh chemicals and abrasives. Detailed care instructions are provided with each product.
We want you to be completely satisfied with your Lavangg purchase. If for any reason you are not happy with your product, we offer a 30-day return or exchange policy. The item must be unused, in its original packaging, and accompanied by proof of purchase. Please contact our customer service team to initiate a return or exchange process.
For any other questions or inquiries, please feel free to contact us. We are here to assist you and ensure you have the best experience with Lavangg.